Ajil started as the in-house logistics function of a holding group operating cloud kitchens, restaurants and supermarkets. We built the software because we needed it, and the riders because we trusted no-one else with our customers. Then operators across the region asked if they could buy the same thing.
Three things separate Ajil from a SaaS vendor or a 3PL: we own the riders, we operate the warehouses, and we run a 24/7 control room. Every customer benefits from operations battle-tested in our own business.
Every Ajil rider is on our payroll — trained, insured, and managed by a dedicated fleet ops team. No gig-worker risk, no quality variance.
14 logistics hubs and 8 dark stores under direct Ajil management. Ambient, chilled, frozen and bonded zones. Full pick-pack-ship operations staffed and supervised by our teams.
Doha-based dispatch operation running every Ajil route 24 hours a day. Senior dispatchers, supervisors and exception handlers — escalation paths that real customers can call.
Seven years from the first delivery to the operating layer for GCC commerce. A short history of how Ajil came to be — and where it's going.
Founded as the in-house logistics arm of a Doha-based holding group.
First external customer onboarded during the regional e-commerce surge.
Launched Ajil Dispatch — the software that runs our own operations — as a standalone product.
Expanded network to UAE, KSA, Kuwait and Bahrain. Crossed 1M deliveries.
Ajil Rider and Ajil Track reach general availability. Dedicated service launched.
Fully Managed Operations live for enterprise customers. Warehouse footprint doubles.
Series A funding. 2,800 riders, 14 hubs, 6 GCC markets.
Ajil Insights in development. Continuing to expand the platform.
A senior team with operating experience across logistics, retail, technology and capital markets in the GCC. Named, accountable, and reachable.
Talk to our team — about a brief, a partnership, a press enquiry, or just to understand how we work.
Talk to us