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03 · Dedicated Logistics

Your operation.
Our people.

Capacity that operates exclusively for your business. Branded riders, ringfenced warehouses, dark-store hubs positioned in your customer catchments. The platform wears your colours — but the operations team is ours.

Discuss a dedicated brief
In short
Engineered
for you alone.

A ringfenced operation built around your delivery promise. Branded fleet. Cold-chain warehousing. A named GM. Quarterly business reviews. The full apparatus of a logistics function — without you having to build it from scratch.

When dedicated fits
→Daily delivery volume above 300 orders
→Brand experience is a product differentiator
→You have cold-chain or controlled delivery requirements
→You're replacing or consolidating existing 3PL contracts
→You need audit-grade delivery documentation
What's Included

A full operation,
not a service.

Dedicated logistics is a complete apparatus — people, fleet, warehouses, software and operations leadership. You bring the brief and the brand. We bring everything else.

Branded Fleet

Riders and vehicles in your livery, operating exclusively on your routes. No shared pool, no brand dilution.

Ringfenced Warehouses

Dedicated ambient, chilled and frozen zones in our hubs — or custom dark-store builds in your catchments.

Dark-Store Hubs

Micro-fulfilment positioned inside your delivery catchments. Sub-30-minute coverage without central warehouse compromises.

Named GM

A dedicated General Manager from the Ajil team — accountable to your leadership, present in your QBRs.

Custom Dispatch Platform

The full Ajil platform, white-labelled with your brand. Custom KPI dashboards, SLA thresholds and escalation workflows.

24/7 Operations Cover

Our command centre runs your dedicated operation around the clock — dispatchers, supervisors, exception handlers.

Onboarding

Live in eight to twelve weeks.

From signed brief to live operation — the typical Ajil dedicated rollout runs in four phases. Detailed in your statement of work, governed by a joint steering committee.

Phase 1Weeks 1–2

Brief & Blueprint

We review your brief, delivery data and customer catchments. Output: a sized network blueprint and pricing model.

Phase 2Weeks 3–6

Fleet & Facility Setup

Fleet sourced, branded and inspected. Warehouse or dark-store zones configured and stocked.

Phase 3Weeks 5–8

Platform Configuration

Dispatch platform configured, white-labelled. Training for your in-house team. Integration with your order management system.

Phase 4Weeks 8–12

Go Live & Ramp

Controlled go-live in one catchment. Ramp to full volume with daily operations reviews for the first 30 days.

Best Fit

Built for operators who
care about the details.

Dedicated logistics is the right fit when control, brand experience and scale converge. A few of the operator profiles we work with.

Grocery & FMCG

500+ daily deliveries, cold-chain requirements, high brand sensitivity. Dedicated is the only model that protects the customer experience at scale.

QSR & Cloud Kitchens

Speed-to-door is part of the product. Shared networks introduce queue risk. Ringfenced capacity means no surge surprises.

E-Commerce Enterprise

Your 3PL relationship is a growth risk. A single Ajil dedicated contract — software, fleet, warehouse — removes the dependency.

Pharmacy & Healthcare

Controlled delivery windows, cold-chain, proof-of-delivery documentation. Dedicated gives you auditability that shared networks cannot.

Ready to move

Ready to discuss a dedicated brief?

Tell us about your volume, your catchments, your customer promise. We'll come back with a sized blueprint and a working pricing model within five days.

Discuss a dedicated brief